The tests are run by the European Personnel Selection Office (EPSO), an interinstitutional body that organizes recruitment for institutions including the European Commission, the European Parliament and the Council of the EU. The exams are a gateway to a career in the EU civil service.

“I regret to inform you that your participation [in the process] has come to an end, since you failed to sit at least one of the tests scheduled for the competition,” according to letters sent to two candidates POLITICO spoke to, and screenshotted by several others on the Facebook group for linguist candidates.

There are scores of messages from candidates online who received that message and say they did take part in all of the required exams. Some of those candidates say they contacted TestWe, the platform that runs the online tests, which confirmed to them they had completed all of their tests.

“This is just SOOOO ridiculous,” wrote another person on Facebook, who said she had also been falsely identified as not completing all of the tests. 

Two candidates who were affected told POLITICO they are aware of dozens of people who received the email.

“I was already very annoyed when I had to resit the test,” said one candidate who sat the Spanish-language competition last year and asked to remain anonymous. “Now we see all these errors, all these inconsistencies. I have proof of all the exams I sat. I just don’t think it’s fair.”

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