Public confidence has been eroding for years. But the mood has now intensified to a crisis point.
Across all 27 countries polled, 76 percent say their country feels divided. Sixty-eight percent believe their political system is failing and needs fundamental reform. Sixty-two percent feel their national identity is disappearing.
Pessimism on this scale, replicated across democracies, isn’t normal — and may not be sustainable.
To be clear: pessimism on this scale, replicated across democracies, isn’t normal — and may not be sustainable. It is fueling political instability and populism. Systems and governments that appear analog in a digital world, and fail to deliver better outcomes, will increasingly be challenged.
Trust in traditional institutions continues to collapse. Sixty-one percent believe mainstream media have their own agenda and cannot be trusted. The hierarchy of trust is stark: medical doctors at 85 percent, big business at 41 percent, ChatGPT at 34 percent and politicians at just 22 percent.
Perhaps most striking: 47 percent of people report feeling disconnected from society. When presented with the Matrix dilemma — a choice between blissful ignorance and complex reality — a quarter chose ignorance. Among Gen Z, it rises to over a third. Disengagement is becoming a generational norm.
Europe’s pivotal moment
For European leaders, the report offers both warning and opportunity. Our polling finds overwhelming support — 70-80 percent — in every EU country for major reform and stronger control of national borders. The Draghi and Letta reports are seen as offering the most coherent reform roadmap in years, but implementation is stuck at just 11 percent.